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Do I have to leave my dog all day at the salon?NO, We work by appointments and on a one to one basis, once your pet is ready we'll call you to pick it up.
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Can I walk in with my dog and getting him/her groomed?Most likely no, we prefer to make an appointment.
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How long does grooming take in the Salon?Usually 1.5 hrs depending on pet size and coat condition.
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Can I wait for my pet?Unfortunatelly not. Pets can smell the owner and not behave while being groomed and we don't want to cause stress on them.
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Will my dog be crated?If there is no other dog waiting to be picked up NO, we will let im/her roam free in the waiting area, in the case there is others dogs we have some Kennels to keep them safe.
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Do you offer tick removal?No.Only flea bath is performed at the shop.
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Do you offer pick up and drop off?Not at the moment but we are planning to do so in the future.
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Why a Mobile Pet Groomer?Door-to-door Service - All About Pets's state-of -the-art, custom designed van comes conveniently to your door! Convenience - You can stay home, no more driving in unpredictable traffic with an anxious pet in the car. Less Hassle - No more rearranging your whole day around dropping off AND picking up your pet. Professionalism - Your dog is given the groomer's undivided time and attention. Less Stress - More familiar, quiet setting reduces stress for your pet, especially for those with separation anxieties. Cleanliness - Your pet is the only animal in the salon at the time, preventing contamination from other animals, disease, insects and parasites. No Car Sickness - No more car-sick pets and mess on the way to (and from) the salon. Safety - No crates or crate-drying. Flexibility - Day, evening, and weekend appointments available. We work with your schedule. Quicker Service - Your pet is groomed from start to finish at the time of your appointment, usually in one hour!
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What is Mobile Pet Grooming?It is professional grooming self-contained in a custom van that arrives at your door to take care of your pet's grooming needs. Mobile pet grooming is preferred by most of today's busy pet owners. The convenience for you and the exclusive attention for your pet make it desirable to use a mobile grooming service. Our mobile salon is completely equipped to afford you the utmost in service. The generator furnishes electricity to the dryer, table, clippers, A/C, vacuum, lights and more! A hot water heater ensures the perfect bath temperature and a therapeutic bathing system cleans and soothes your pet.
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How long does the grooming take?This can really vary, but generally a bath service will take 45-90 minutes depending on the breed (think of the difference between bathing and drying a Chihuahua and a Great Pyrenees!) and a haircut service will take between 75-120 minutes, again depending on the type of dog. Though we work efficiently, we do not rush.
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Why does mobile grooming cost more than shop grooming?Mobile grooming offers so many advantages to you and your pup, but it does cost a bit more than getting your dog groomed in a traditional shop. Since mobile grooming offers personalized, one-on-one service, we can only work on one dog at a time and service a limited number of dogs in one day. Mobile grooming is not a high-volume business, rather it is a premium service designed to reduce the stress of grooming on your dog and to be a convenience and time-saver for you.
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Why can’t you give me an exact price when I first contact you for an appointment?If we have not yet met your dog, we will often give you a price range that we anticipate charging for the service you request. Once we arrive at your appointment, we can see things like the condition and length of your dog’s coat and the dog’s behavior to see if there are any factors that may make the grooming appointment take a bit longer than usual, and therefore cost a bit more.
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Can I be in the truck with you when you groom my dog?In our experience, this is usually not a good idea. You are your dog’s favorite person, so when you are present during grooming, your dog will be focused on you and not on sitting still for or cooperating with the service. There may be some occasions where the dog’s owner will be called upon to help calm or hold the dog during certain parts of the service, but generally the grooming should be a one-on-one experience between the dog and the groomer.
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Can I pay for someone else Grooming serivce?Yes you can BUT service must be prepaid 24Hrs prior the appointment time. We'll send you an invoice and will walk you trough the steps to make the payment online.
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Do you need to use my electricity or hose?Nope! Our van is fully equipped with a generator for electricity and a 50 gallon fresh water reservoir. A separate 20 gallon tank holds our dirty soapy water, which we empty back at our office. On very rare occasions, we may have to ask to borrow your garden hose to refill the fresh water tank.... but it is not typical of us to do so.
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Is warm water used?Yes, the van holds 50 gallons of fresh, heated water.
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Why can't I watch while my pet is being groomed?The point is that stylists would love to have you watch them, but dogs become very excited having their owners see them that they can run the risk of being injured. Groomers use many sharp tools while styling and pets that move around on the grooming table are at a higher risk of being wrongly cut. DO NOT be offended if your groomer informs you that you or your children can not be in the van or standing outside the window. It is only done for the safety of your beloved pet. If you HAVE to come to the van for something please remember to come over and knock quietly so as not to startle the pet or the groomer. Doors opening or closing and voices can excite animals’ at the most inopportune time. PLEASE never, ever open the door of the van while a pet is inside. This could result in an animal escaping and possibly being injured.
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Can I see the interior of the van?We would love yo to do so!
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How often should my dog be groomed?We recommend every 4 to 6 weeks. Weekly appointments are also available.
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Can I have my pet washed in my own shampoo?We'll be happy to use any preferred pet-safe or veterinarian prescribed shampoo, as long as it is designed for and safe to use on pets.
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How long until I can get an appointment?We can usually book your appointment within a couple of days or even same day (If we have the space and we are close to you) . However there are times during the year which become very busy and it is recommended to schedule as far as 2 or more weeks ahead by giving us a call, text or email. (Online booking coming soon)
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Why does mobile grooming cost more than a regular grooming salon?We come to you! Your dog has one on one attention without the stress from being caged, and you do not have to make 2 trips to the salon. You do not have to plan your whole day around getting your dog groomed. Mobile dog grooming allows the groomer to have a one-on-one grooming session with your dog. They get our undivided attention, are hand dried so they don't have to be put in a crate and then are brought right back inside their home.
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The groomer mentioned my pet might have a health problem. Should I still take my pet to the vet?Yes. While we are not licensed veterinarians, groomers usually see your pet several times a year, while your vet probably only sees him once in a while for shots. We also carefully inspect every inch of your pet during the bathing, drying, and styling process, and are more likely to notice problems that owners sometimes can't see. If a groomer mentions a potential health problem, she is only acting in the best interest of your pet's health. Common things we often notice are: dry skin and dandruff, rashes, sores, ingrown toenails, ear infections, fleas, ticks, impacted anal glands, urinary tract infections, fatty tumors, skin seborreah, warts or moles, seasonal and food allergies, severe weight fluxuations and teeth problems, to name a few! If your groomer mentions a potential illness, please call your vet... for your pet's sake, for your sake, and for ours.
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How come you don't list prices on your website?Our rates are not posted because I like to get to know a bit about your pet through phone conversation before I determine a price for the service. The rates may differ from dog to dog because of breed, size, temperament and condition of the pet's coat as well as any pet style that's chosen for the cut.
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Do you groom cats?Sadly no we don't
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